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Job Locations US-WA-Lakewood
- Monitors member credit accounts for compliance with the credit agreement. Effectively works collection queue by contacting and following up with delinquent accounts to assure an appropriate level of delinquency and charge-off is maintained for the credit portfolio. Researches and addresses complex and non-routine collection and legal matters. Assists with credit union owned real estate and small business loans as needed. - Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money Laundering, OFAC, and Information Security policies and procedures. Completes annually required compliance related courses as established by Harborstone Credit Union policies and/or practices. - Completes annually required...
ID
2026-1654
Category
Collections
Location : Location
US-WA-Lakewood
Job Locations US-WA-Bothell
The Branch Manager is a key player in our branch's success, as they prioritize team building, member satisfaction, and achieving goals for the organization. The Branch Manager makes certain that Harborstone Credit Union continues to be a reliable financial partner in the community by fostering strong relationships with members and offering top-notch service. This position also includes risk management duties and active involvement in community events that support development and prosperity.   Minimum $77,970/yr Maximum $111,385/yr Placement in the pay...
ID
2026-1653
Category
Customer Service/Support
Location : Location
US-WA-Bothell
Job Locations US-WA-Lacey
Successful Member Service Representative act as trusted financial partners to help members exercise smart financing plans and set savings goals to manage their everyday banking to achieve financial wellbeing. Proudly advocates for the success of our cooperative by proactively doing what’s right for the member, the cooperative achieves financial success, and can put that profit back in to our membership and communities. Inherently understands the connection of how referring Harborstone products and services to consumer and business members allows us to create thriving communities.   Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money...
ID
2026-1652
Category
Customer Service/Support
Location : Location
US-WA-Lacey
Job Locations US-WA-Bellingham
Successful Member Service Representative act as trusted financial partners to help members exercise smart financing plans and set savings goals to manage their everyday banking to achieve financial wellbeing. Proudly advocates for the success of our cooperative by proactively doing what’s right for the member, the cooperative achieves financial success, and can put that profit back in to our membership and communities. Inherently understands the connection of how referring Harborstone products and services to consumer and business members allows us to create thriving communities.   Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money...
ID
2026-1650
Category
Customer Service/Support
Location : Location
US-WA-Bellingham
Job Locations US-WA-Lakewood
Harborstone operates as one of the most committed and passionate credit unions in the state of Washington. Our culture is about people, it’s the foundation of everything we do and we work hard to demonstrate our values in every interaction. Our mission is to create a thriving community by helping our members realize their full potential. In order to deliver on this, we hold ourselves accountable to viewing our business from a growth mindset lens, this ensures we stay empathetic and we solve for our membership’s real-life financial needs or pain points. We are not out to sell our “banking” products and services, our sole motive is to create a cooperative of people who help people, and provide the relevant products and services that enable our...
ID
2025-1622
Category
Contact Center
Location : Location
US-WA-Lakewood
Job Locations US-WA-Lakewood
*This role will float between branches - locations are Olympia, Hawks Prairie, McChord, South Hill, Spanaway, 74th Street, Tacoma, Center Street, and Lakewood.  Mileage reimbursement included.*   Successful Member Service Representative act as trusted financial partners to help members exercise smart financing plans and set savings goals to manage their everyday banking to achieve financial wellbeing. Proudly advocates for the success of our cooperative by proactively doing what’s right for the member, the cooperative achieves financial success, and can put that profit back in to our membership and communities. Inherently understands the connection of how referring Harborstone...
ID
2025-1614
Category
Customer Service/Support
Location : Location
US-WA-Lakewood