Job Listings

The Assistant Branch Manager is responsible for providing leadership and support to the Branch Manager in order to ensure that branch operations run smoothly. This function is in charge of overseeing a variety of operational areas, including a focus on achieving goals, member service quality, security, compliance, and risk management. The Assistant Branch Manager is also responsible for training and developing teller and banker personnel to provide the friendliest member service and meet branch objectives.   Compensation: 

Senior Personal Bankers act as trusted financial partners to help members exercise smart financing plans and set savings goals to manage their everyday banking to achieve financial wellbeing. Proudly advocates for the success of our cooperative by proactively doing what’s right for the member, the cooperative achieves financial success and can put that profit back into our membership and communities. Inherently understands the connection of how referring Harborstone products and services to consumer and business members allows us to create thriving communities.   Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money Laundering, OFAC, and...

Harborstone operates as one of the most committed and passionate credit unions in the state of Washington. Our culture is about people, it’s the foundation of everything we do and we work hard to demonstrate our values in every interaction. Our mission is to create a thriving community by helping our members realize their full potential. In order to deliver on this, we hold ourselves accountable to viewing our business from a growth mindset lens, this ensures we stay empathetic and we solve for our membership’s real-life financial needs or pain points. We are not out to sell our “banking” products and services, our sole motive is to create a cooperative of people who help people, and provide the relevant products and services that enable our...

As a Personal Banker, you will serve as a dependable consultant for our members, assisting them in reaching their financial goals by opening and providing tailored financial solutions. You will establish trusting relationships with members, understand their financial needs, and recommend appropriate products and services to satisfy their wants and needs. A suitable candidate will have a strong sales background, be passionate about providing outstanding member service, and have excellent communication skills. A Personal Banker upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money Laundering, OFAC, and Information Security policies and procedures. Completes annually...

A Harborstone Credit Union teller is an essential member of our team who is responsible for providing exceptional service to our members by efficiently and accurately processing financial transactions. The ideal applicant should have strong communication skills, attention to detail, and a desire to help others achieve their financial goals. Successful tellers prioritize member needs and refer Harborstone products and services that help improve our members’ financial well-being.   Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money Laundering, OFAC, and Information Security policies and procedures. Completes annually required compliance...

Provides leadership and support of the Call Center Experience Manager in all facets of Call Center operations to include the attainment of Call Center goals, excellent member service, and ongoing team engagement, motivation and development. Under the direction of the Call Center Manager, manages the day to day supervision and coaching of a team of 5-10 Call Center Representatives, including operational call flow, growth goals, and developmental activities of your team. Responsible for planning, scheduling and organizing the daily work of staff. Ensures high quality, efficient member interactions. As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member...

Successful Member Service Representative act as trusted financial partners to help members exercise smart financing plans and set savings goals to manage their everyday banking to achieve financial wellbeing. Proudly advocates for the success of our cooperative by proactively doing what’s right for the member, the cooperative achieves financial success, and can put that profit back in to our membership and communities. Inherently understands the connection of how referring Harborstone products and services to consumer and business members allows us to create thriving communities.   Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money...

Proactively leads a successful branch by being knowledgeable in all areas and leveraging each day to support member success, team member growth, and achievement of organizational goals. Effectively develops relationships with new and existing members by serving with empathy and utilizing the Harborstone Member Money Map to understand member needs, their relationships with money, and their saving and spending habits. Coaches and leads team members to likewise develop relationships that supports members’ financial empowerment by putting member’s financial needs in the center of the conversation at every interaction.  Teaches members how to effectively utilize the financial tools needed to manage their everyday money management and personal finance...